Shipping policy
Effective Date: April 12, 2026
1. Shipping Coverage Scope
WOWARTSPACE supports worldwide delivery service covering United States domestic territory and most mainstream international countries and regions, partial remote overseas regions with logistics access restriction will be marked out of shipping coverage on product checkout page automatically.
2. Order Processing Period
All verified paid orders will be arranged for picking and packaging within 1 to 3 standard business days excluding weekends and US federal public holidays. Order with abnormal payment verification will be suspended for shipment until identity verification finished via official customer service channel.
3. Delivery Time Frame
United States domestic standard delivery normally takes 5 to 10 business days after outbound from warehouse; international cross-border shipping delivery cycle ranges from 10 to 25 business days, actual arrival time is affected by local customs clearance efficiency and regional logistics schedule.
4. Freight Calculation Standard
Shipping cost is automatically calculated according to destination country, commodity weight and dimensional specification at checkout page. Specific free-shipping threshold activity will be displayed on corresponding product detail page during promotional period.
5. Exceptional Delivery Circumstance
For goods lost or severely damaged during transit, buyer needs to submit application with valid parcel tracking screenshot within 7 calendar days after estimated delivery date, our customer service team will coordinate logistics compensation or order re-delivery solution following formal claim process. Address information input error submitted by buyer leads to delivery failure or return, relevant secondary shipping expense shall be borne by purchaser.