Privacy policy

Effective Date: April 12, 2026
  1. Information Collection Purpose
    SLAKKLAKRA HOUSE PTE. LTD., operator of Vivelook website, collects necessary user personal information solely for order fulfillment, after-sales service processing, official merchandise notification and website security maintenance. Collected data will never be used for unrelated commercial promotion without user’s explicit authorization.
  2. Types of Collected Personal Data
    We collect basic information voluntarily submitted by users including checkout full name, shipping address, contact email, telephone number and order record. Payment related data is processed exclusively by authorized Stripe payment institution. Our company does not store complete payment sensitive information on the website server. The website may collect anonymous browsing access log data for site operation optimization via standard cookie technology, and users can turn off cookies via browser settings voluntarily.
  3. Information Storage & Protection
    All collected personal customer data is stored in compliant encrypted servers with industry-standard security protection measures to prevent unauthorized data leakage, theft or illegal access. Company staff can only access user information within the scope required for daily order and service work.
  4. Third-Party Information Sharing
    We only share essential delivery address data with designated logistics providers to complete parcel delivery. We will never resell personal information or transmit user data to unauthorized third parties for commercial use. The authorized payment processor Stripe handles payment data in compliance with relevant financial privacy regulations.
  5. User Data Right
    Users have the right to apply for checking, modifying or permanently deleting their stored personal information by sending a formal request email to support@wowartspace.com. We will complete relevant operations within a reasonable business period after identity verification.
  6. Policy Update Regulation
    This privacy policy may be updated periodically to comply with relevant local privacy laws and regulations. Updated content will be published on the policy page at the website footer to notify all users.